Privacy Policy
Last updated: 19th October 2025
1. Introduction
Welcome to Nexadev. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services or otherwise interact with us.
By using our services or website, you agree to the processing of information as described in this policy.
2. Who we are
Nexadev is a software development company providing web/mobile/cloud/AI services, headquartered at House-8 (Level-4), Block-D, Main Road, Eastern Housing, Mirpur, Dhaka-1216, Bangladesh, and also registered/operating in Australia (6/46 Ferguson Ave, Wiley Park NSW 2195).
We are the “data controller” for your personal data in relation to this policy.
3. What information do we collect
We may collect personal data from you in a variety of ways, including when you:
- Visit our website, fill in forms, upload files, request a consultation, or contact us via email/phone.
- Engage our services (e.g., as a client, contractor, or prospective client).
- Use our platform, tools, or software if applicable.
The types of personal information we may collect include:
- Contact information: name, company name, job title, email address, phone number, and postal address.
- Professional information: job role, company details, project description, budget range.
- Usage data: IP address, browser type, operating system, referring URLs, pages visited, time spent.
- Uploaded content: files you upload when requesting a consultation or engaging our services (e.g., PNG, JPEG, JPG, GIF, PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT) up to 1 MB.
- Communications: any messages, emails, or chats between you and us.
4. How we use your information
We use personal data for the following purposes:
- To provide, deliver, and manage our services (e.g., building web/mobile applications, consulting).
- To respond to your inquiries and communicate with you.
- To send you marketing or promotional communications (with your consent, where required).
- To monitor, improve, and maintain our website and services (including analytics).
- To comply with legal obligations, enforce our rights, and protect our interests.
5. Legal Basis for Processing
Where applicable (for example, under EU GDPR or similar regimes), we rely on one or more of the following legal bases:
- Performance of a contract (e.g., you engage us to provide services).
- Consent (e.g., for marketing emails).
- Legitimate interests (e.g., running and improving our business, preventing fraud).
- Compliance with a legal obligation.
6. Disclosure of Your Information
We may disclose your personal data to:
- Our employees, contractors, or service providers who need access to perform services on our behalf (hosting providers, analytics providers, payment processors, etc.).
- Other third parties, if required to comply with law, enforce our rights, or protect our company or others’ safety.
- If we (or our assets) are acquired by a third party, your personal data may be transferred in that transaction, provided appropriate safeguards remain.
7. International Transfers
Because we operate in Bangladesh, Australia, and potentially other jurisdictions, your personal data may be transferred to and processed in countries with different data protection laws. When we do so, we will ensure appropriate safeguards are in place (such as standard contractual clauses or equivalent protections) to protect your data.
8. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected (for example, to provide the services, allow you to access our website, comply with legal obligations, resolve disputes). After that, we will either delete or anonymize your data.
9. Your Rights
Depending on your jurisdiction, you may have the following rights in respect of your personal data:
- The right to access the personal data we hold about you.
- The right to correct or update your data.
- The right to request deletion of your data (where we no longer need it or where you withdraw consent).
- The right to restrict or object to processing under certain circumstances.
- The right to data portability (in certain cases).
- The right to withdraw consent (if processing is based on consent) without affecting processing which was lawful before withdrawal.
To exercise these rights, please contact us (see Section 12 below). We will respond within the timeframe required by applicable law.
10. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons) to collect usage information about your visit to our website (such as pages viewed, time spent, referring/exit pages). You can manage your cookie preferences via your browser settings, although disabling certain cookies may affect your experience.
11. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction or damage. However, no system can be completely secure, and we cannot guarantee absolute security.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
- Email: info@nexadev.io
- Address: House-8 (Level-4), Block-D, Main Road, Eastern Housing, Mirpur, Dhaka-1216, Bangladesh
- Australia Address: 6/46 Ferguson Ave, Wiley Park NSW 2195, Australia
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes (for example, via email or via a notice on our website). The “Last updated” date above will reflect when the policy was last amended.